• Adhere to Minnesota state law requiring all individuals gaming in our casinos to be over the age 18.
• Make information available to guests and team members both online and in our casinos on gaming responsibly. This information will include the toll-free Minnesota Problem Gambling Helpline number and resources for seeking help and treatment with compulsive or problem gambling.
• Offer a self-exclusion policy for guests who no longer wish to have access to casino privileges or receive Mystic Lake and/or Little Six promotional and marketing materials.
• Serve alcoholic beverages and sell tobacco products responsibly and in full accordance with Minnesota state law. .
• Provide regular team member training on the signs and dangers of compulsive gambling and the SMSCGE’s policies on promoting responsible gaming at all times.
• Advertise and market our casino games in a socially responsible and ethical manner. Where practical, this will include specific messages encouraging responsible gaming.
• Conduct periodic reviews of materials and training provided by the SMSCGE and Mystic Lake and Little Six casinos to ensure that the information provided is accurate, accessible, and helpful to our guests who need it.
If you feel you need help, please call the 24-hour confidential Minnesota Problem Gambling Hotline 1- 800-333-4673 (HOPE).
• Increased frequency of gaming activity
• Increased amount of money used for gaming
• Gaming for longer periods of time than originally planned
• Bragging about wins, but not talking about losses
• Lying about how money is spent
• Borrowing to cover gaming losses
• An inability to stop gaming
• Denying there is a problem
Additional signs of problem gambling may include frequent absences from home and work, excessive phone use, withdrawal from family, personality changes (increased irritability/hostility) and diversion of family funds. It’s important to realize that problem gambling can affect anyone. It is estimated that one to two percent of Minnesotans meet the diagnostic criteria for compulsive gaming. Another one to two percent experience problems related to their gaming behaviors.
Minnesota Problem Gambling Hotline
Minnesota Department of Human Services
National Center for Responsible Gaming
National Council on Problem Gambling
Responsible Gambling Council
Northstar Problem Gambling Alliance