Club M

The more you play, the more benefits you receive.

Sign up for your free Club M℠ card and receive exclusive members only access. Your play could earn you free hotel stays, complimentary meals and invitations to exclusive events! Club M members choose from an array of amenities. Receive discounts on food and shows, participate in promotions, and cash in your points for Free Slot Play or cash every day.

EARN POINTS WHILE YOU PLAY!

TIER POINTS

Tier points, earned January 1 through December 31, are used exclusively for determining your card level for the following year. If you advance to a new tier at any time during the year, visit the club counter to receive your upgraded card and take advantage of all of the new benefits available to you. These benefits will be available to you for at least one full year.

BONUS POINTS

Bonus points are earned at the same rate as tier points and are yours to use for a variety of complimentary items. Redeem your points for resort amenities including meals, gift shop merchandise, hotel stays, spa packages and golf. In addition, bonus points earned while playing slots, blackjack, or bingo can be redeemed for complimentary free play on the game in which it was earned. Bonus points earned on slots can be redeemed for either cash or Free Slot Play; any bonus points earned while playing blackjack can be redeemed for Free Blackjack Play; and any bonus points earned while playing bingo can be redeemed for complimentary bingo purchases.

How to earn points while you play!

Slots

Earn one tier point and one bonus point for every $5 played on a slot machine. Earn one tier point and one bonus point for every $10 played on video poker or video roulette.

Blackjack

Play blackjack and earn both tier and bonus points based on average wager and length of play.

Bingo

Receive three tier and bonus points for every $5 in purchases at the bingo admissions counter.

Membership Level Benefits

Benefit Tier Comparison Chart
Signature Member Benefits:
  • Same Day Cashback
  • Complimentaries
  • Members Only Promotions
  • Special Offers via U.S. Mail & Email*
  • Free Valet Parking
  • Birthday Prize Wheel
All of Signature Member Benefits, Plus:
  • 10% Restaurant Discounts
  • 5% Gift Shop Discounts
  • 10% Showroom Discounts
  • The Meadows Golf Course Discounts
  • Club M Entertainment Presale**
All of Select Member Benefits, Plus:
  • 15% Restaurant Discounts
  • 10% Gift Shop Discounts
  • Flex Bonus Point Multiplier: 2x 2 days/mo.
  • Annual Tier Slot Tournament
  • Royal Caribbean Cruise: 20% Off
All of Premium Member Benefits, Plus:
  • 20% Restaurant Discounts
  • 15% Gift Shop Discounts
  • Dakotah! Sports & Fitness Membership
  • Flex Bonus Point Multiplier: 3x 3 days/mo.
  • Royal Caribbean Cruise: 5 night
  • Playworks Privileges*
  • Priority Restaurant Seating
  • Priority Hotel Check-In
  • Priority Valet Return
  • Gas Discount (8¢ per gallon)
All of Preferred Members Benefits, Plus:
  • 25% Restaurant Discounts
  • 20% Gift Shop Discounts
  • 10% Mazopiya Discount
  • Flex Bonus Point Multiplier: 4x 4 days/mo.
  • Royal Caribbean Cruise: 7 night
  • Gas Discount (10¢ per gallon)
  • Guaranteed Valet Parking
  • Reserved Self-Parking
*Based On Play
**Select Shows Only


 

Requests

There are three ways to process a win loss or W2G document request: fax, mail or in-person at the Club M counter. Download and complete the appropriate form below:

Win Loss Request

By fax: (952) 233-2395

By mail:
Mystic Lake Casino Hotel
Attn: Club M
2400 Mystic Lake Blvd.
Prior Lake, MN 55372

In person: Bring the completed request form to the Club M counter.

To avoid processing delays make sure the form is completed. Request forms are processed within five business days. If you have additional questions call (952) 496-6560.

Please note that once we receive the completed form, we will print the requested information and mail it to the address that we have in our database for you.

W2G Document Request

By fax: (952) 496-7160

By mail:
Mystic Lake Casino Hotel
Attn: Casino Audit Department
2400 Mystic Lake Blvd.
Prior Lake, MN 55372

To avoid processing delays make sure the form is completed. Your Social Security Number is required. Request forms are processed within five business days. W2G documents are mailed to the address listed on the request form. If you have additional questions call (952) 496-6978.